Occupational Certificate:
Human Resource Management Administrator
Build a strong workplace where people management meets opportunity
The Occupational Certificate: Human Resource Management Administrator NQF Level 5 is designed to equip learners with the practical knowledge, administrative skills and workplace experience required to support human resource functions within modern organisations.
This qualification prepares learners to assist with recruitment, employee administration, training coordination, compliance processes, staff records management and workplace communication within the human resources environment.
Learners will gain an understanding of HR principles, labour-related processes and professional workplace practices while developing the ability to support organisational people management functions effectively.
Purpose of qualification
The purpose of this qualification is to prepare learners to operate as competent Human Resource Management Administrators who are able to provide administrative and operational support within the HR environment.
A qualified learner will be able to:
- Support human resource administration and workplace processes.
- Assist with recruitment, onboarding and employee record management.
- Maintain HR documentation and compliance procedures.
- Coordinate communication and administrative HR activities.
- Support training and employee development initiatives.
Apply workplace professionalism and ethical practices.
This qualification is ideal for:
- Individuals interested in a career in human resources.
- School leavers wanting to enter the HR and business administration field.
- Current administrative staff wanting to specialise in HR administration.
- Employees involved in recruitment and people management support.
- Organisations wanting to strengthen HR administration and workplace efficiency.
Successful learners may pursue opportunities such as:
- Human Resource Administrator
- HR Assistant
- Recruitment Administrator
- Training and Development Administrator
- Payroll and HR Support Assistant
- Employee Relations Administrator
- Talent Acquisition Support Officer
- Office and HR Coordinator
- Personnel Administration Assistant
What Learners Will Learn
Learners will gain practical knowledge and skills in:
- Human resource administration principles
- Recruitment and onboarding processes
- Employee records and documentation management
- Workplace communication and professional conduct
- HR compliance and labour-related procedures
- Training coordination and support
- Employee wellness and workplace support functions
- Organisational policies and procedures
- Administrative systems and reporting
- Customer service and stakeholder engagement
Practical Workplace Experience
The qualification includes workplace learning designed to expose learners to real HR and business administration environments.
Learners will gain experience in:
- Assisting with recruitment and onboarding activities
- Maintaining employee records and HR documentation
- Supporting training and development processes
- Coordinating communication within the workplace
- Applying HR policies and compliance procedures
- Supporting administrative and reporting functions
At Providing Skills Learning Academy, we focus on developing skilled professionals who are prepared for the demands of modern workplace environments.
Our Human Resource Management Administrator qualification offers:
- QCTO-aligned learning delivery
- Industry-relevant practical training
- Workplace-focused skills development
- Learner support and guidance throughout the programme
- Professional and career-focused learning experiences
- Exposure to real-world HR administration practices
Benefits to Businesses
This qualification assists organisations by developing employees who can:
- Support efficient HR administration processes
- Improve employee record management and compliance
- Strengthen recruitment and onboarding support
- Enhance workplace communication and coordination
- Contribute to organisational productivity and professionalism
Testimonials
Hear from our students.
“I have learned a lot at PLSA during this short time. The environment is very professional. The admin staff provide a very good professional service that everyone would like to receive. The facilitator is doing a very good job. I feel more than welcome. The study material is so educational.”
“I greet the company at large. I would like to thank PLSA for giving me this good and nice opportunity. PLSA makes me happy ever since I met the company, they have never done me wrong and I hope the company will grow me to my highest level. Thank You!”
“I would like you to know that I appreciate the treatment that we get here at providing skills Learning Academy. When our program finished you did not throw us away so that we find ourselves, but instead, you valued us. Thank you so much for that and keep doing the right things even to others.”
“Before this learnership, I had zero direction. I was sitting at home wondering what’s next. Providing Skills showed me I can actually do something with my life. I know how to communicate in a workplace now — I have been able to help my family financially and have grown so much. I’m proud of how far I’ve come.” ~ Zinhle Mothoa
“Coming from a background with no formal experience, I didn’t think I’d ever get a chance like this. The learnership showed me how to manage teams, communicate properly, and solve problems. Now I feel ready to work anywhere with confidence.” ~ Junior Madinani
“This academy gave me my first real opportunity. I didn’t know anything about leadership or professionalism — now I help run meetings and make reports. The facilitators made learning fun and treated us with respect. I feel like a whole leader in the making!” Natasha Sithole
“Before I joined the Generic Management Learnership, I was honestly just stuck. No job, no direction. But now I understand how to run meetings, speak professionally, and manage people. It opened my eyes and helped me believe in myself again”. ~ Lindiwe Mahlangu
“This was more than just a course — it was a full experience. From the start to the very end you felt valued and important. The facilitators showed their support and ensured you were not left behind if you didn’t understand something fully. The opportunity also to be part of the real working world in Workplace Experience was a very good way to apply what I had learned in class practically.” ~ Bongani Sikonde
“The Generic Management Learnership helped me understand the importance of planning and accountability. I used to just go with the flow — now I set goals and stick to them. It’s like my whole attitude shifted.” ~ Bongani Mavundla
“I used to think management was only for people in suits. This learnership made me realise leadership starts with small habits — time management, responsibility, teamwork. I’ve gained skills I’ll use for life.” ~ Thabiso Mashego
“I’ve always wanted to be someone people look up to, and now I feel like I’m on the right path. I learnt how to manage conflict, run meetings, and think like a leader. Thanks to Providing Skills, I now have something solid on my CV and in my future.” ~ Happy Thusi
“The support we got from the academy was next level. They didn’t just teach us – they motivated us. I used to be late all the time, but this course taught me how to manage my time and become more professional.” ~ Karabo Kekana
